https://expressvietnam.com/ website is owned by Express Vietnam, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by https://expressvietnam.com/, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using https://expressvietnam.com/ website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the https://expressvietnam.com/, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@expressvietnam.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.
• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Disclaimer

Communication over the Internet as well as applications used to provide services over the Internet are subject to various security risks. In no event shall Expressvietnam.com be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the unauthorized use, change, deletion or exposure of any information, confidential or not, resulting from unauthorized breaking into the system or any other breach of security, or system failure. Expressvietnam.com hereby disclaims all warranties with regard to the hardware and software used to provide security and support this web site including all implied warranties, fitness for a particular purpose and incidental, and special, direct or consequential damages. Accordingly, Expressvietnam.com, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies, misuse, errors, third party interceptions, viruses, or hacker attacks resulting in loss of data or services including, but not limited to errors or interruptions in the transmission or delivery of services. Expressvietnam.com contains links to other sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. Therefore, we are not responsible for the privacy practices or the content of such web sites. Expressvietnam.com is a commercial website and not affiliated with the Vietnam government. Our service fee does not charge application or filling forms.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information where appropriate.

a. Personal Information Collected on this Website from/about Clients is used exclusively for the purpose of providing better service. It is never released to third parties except when expressly permitted by the clients. Any information you provide is completely confidential and will be protected from unauthorized use.

b. Non-Personally Identifiable Data Collected on this Website

We collect and store in server logs non-personally identifiable information, including but not limited to browser type, IP address, operating system, the date and time of visits, the pages visited on the site, time spent viewing the site, and return visits to the site. We also use Google Analytics, a service that records non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors came from, the pages visited on this website, the time spent viewing site, where visitors went when they left the site, and return visits to the site. We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on use of our website. We may share this non-personally identifiable data with third parties for the limited purpose of reporting on use of our website, or to comply with applicable law. We do not rent, sell or share any non-personally identifiable data collected on this website with third parties, including Google for marketing purposes including Remarketing. Remarketing (an integrated feature of Google Double Clicks for Advertisers) is a way for us to connect with users, based upon your past interactions with Expressvietnam.com. You may find Expressvietnam.com’s advertisements on some sites on the Internet. Third-party vendors, including Google, use cookies to serve advertisements based on a user’s prior visits to Expressvietnam.com. To opt out of Double Click’s use of cookies by visiting the Double Click opt-out page, To find out more about how Google uses any data it collects, please visit https://www.google.com/policies/privacy/ads/.

c. Financial Transactions

Credit card transactions are processed through one of the major third-party credit card processing companies. All your information is encrypted and is used only to complete the appropriate transactions. Our database stores only the last four digits of your credit card to complete the verification and approval process.

d. Cookies

Expressvietnam.com uses cookies to recognize our clients when they visit our site. That allows us to customize their experience on our web site. You may need to have cookies “turned on” or enabled in the browser you use in order to register. But if you choose to disable cookies you still will be able to navigate the site. Cookies do not store any personal information. All the information is entirely confidential and is never sold or seen outside of the company. Expressvietnam.com may display links or advertisement of /to other sites and companies that may also use cookies. In such cases, Expressvietnam.com cannot be held responsibility for any and all information that these parties collect through the use of cookies. You are hereby advised to familiarize yourself with privacy policies and information sharing standards of these sites as they may be different from Expressvietnam.com’s policies and standards.

e. System information

Expressvietnam.com reserves the rights to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.

f. E-mail

Expressvietnam.com uses e-mail to notify our members or clients about changes in the status of their applications, changes in the database, on our web site, or when new services or features are added. As part of the service, Expressvietnam.com may send e-mails notifications whenever there are special discounts, new products added, or new features developed. Our e-mail list is confidential and is never sold or given to third parties.

g. Change or Modify Your Information

You can change or modify your profile at any time by using your client ID (login) and password. This approach guarantees safety of your information. Please immediately report any unauthorized use of your client ID (login) / password or computer equipment. Expressvietnam.com is not responsible for any damage, loss or change of information resulting from an unauthorized use of your client ID (login) /password or computer equipment.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@expressvietnam.com.